jwi7's Privacy Policy

This Privacy Policy ("Policy") describes in detail how personal information of users ("you" or "user") of the jwi7 platform and its associated services ("services") is collected, processed, stored and protected. By using jwi7's services, you agree to all the terms of this Policy. We respect your privacy and are committed to keeping your information safe at all times. Please read this Policy carefully.

jwi7 is a safe and reliable online gaming platform for players in Bangladesh. We are highly careful and responsible when it comes to protecting our users' personal information. We keep your information secure using SSL encryption and modern security technology.

During the process of registering an account and using services on jwi7, we collect various types of information. The purpose of collecting this information is to provide you with better and safer service.

1.1 Information You Provide Directly

When you create an account on jwi7 or use our services, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay account numbers or bank details)
• Contact address

1.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser and operating system information
• Time spent on the platform and session data
• Game history and transaction records
• Usage-related information collected through cookies and tracking technologies

1.3 Information Received from Third Parties

For identity verification and fraud prevention, we may receive a limited amount of information from trusted third parties. In such cases, we always comply with applicable laws.

jwi7 uses your personal information only for the following legitimate purposes:

• Account Management: To create, verify and maintain your account.
• Identity Verification: To confirm the age and identity of users in order to provide safe and lawful service.
• Financial Transactions: To process all financial transactions, including deposits and withdrawals, accurately and securely.
• Customer Support: To provide quick and effective solutions to your issues and questions.
• Security and Fraud Prevention: To ensure account security and detect suspicious activity.
• Service Improvement: To improve platform performance and user experience.
• Legal Obligations: To comply with applicable laws and regulations.
• Communications: To send promotional or informational messages based on your consent.

We never sell your personal information to third parties.

3.1 Security Measures

jwi7 uses internationally standard security technology to protect your information. Our security measures include:

• SSL (Secure Socket Layer) encryption — ensures the highest level of security during data transmission
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Restricted access controls — only authorised staff can view sensitive information
• Data stored in secure data centres

3.2 Data Retention Period

We retain your information for as long as necessary to provide services and meet legal obligations. Even after an account is closed, some information may be retained for a specified period due to legal requirements.

3.3 In the Event of a Data Breach

If a data security breach occurs, we will take prompt necessary action and notify affected users appropriately.

jwi7 never sells, rents or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information may be shared with trusted third-party service providers (such as payment processors and technology partners) required to operate our services. These partners are obligated to maintain the same privacy standards.

4.2 Legal Obligations

We may be required to provide necessary information based on applicable law or valid directions from regulatory authorities.

4.3 Fraud Prevention

Information may be shared with relevant authorities to prevent fraud, money laundering or other illegal activities.

4.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred, but this Privacy Policy will continue to apply in such cases.

The jwi7 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous information about platform usage to help improve the service.

5.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling some cookies may limit certain features of the platform.

jwi7 respects your rights regarding your information. You have the following rights:

• Access: You may request to view the information collected about you.
• Right to Correction: You may request correction of inaccurate or outdated information.
• Right to Deletion: In certain circumstances, you may request that your information be deleted.
• Objection to Processing: You may object to the processing of your information for specific purposes.
• Opt Out of Marketing: You may opt out of promotional communications at any time.
• Data Portability: In certain cases, you may request a copy of your information.

To exercise these rights or for any information-related request, contact us at: [email protected]

The jwi7 platform is for users aged 21 and above only. We do not knowingly collect any information from minors. Our account registration process includes an age verification step.

If a person opens an account using false information and it is later proven that they are a minor, the account will be closed immediately and the collected information will be deleted. We advise parents and guardians to monitor their children's online activity.

The jwi7 platform may have connections to certain third-party payment gateways and game providers. These third parties have their own privacy policies and collect and use information according to their own policies.

When transacting through bKash, Nagad, Rocket, Upay or bank transfer, you enter that service provider's platform and their privacy policy applies. We are not responsible for the privacy practices of third parties.

For technical reasons, your information may be stored or processed on servers located outside Bangladesh. For such international transfers, we maintain the security standards described in this Privacy Policy. We ensure that applicable laws and appropriate safeguards are followed when transferring data to third countries.

jwi7 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a platform notification. If you continue using the service after a change, you will be considered to have accepted the updated policy.

We will always publish the latest version of the policy on this page and note the "Last Updated" date. It is recommended that you review this policy regularly.

If you have any questions, concerns or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat Support in Bengali

We will process your request as quickly as possible. We are always committed to resolving your privacy concerns. If you believe your right to data protection has been violated, you may file a complaint with the relevant authority.

Related Policies

Please also read our other important policies and terms: